3. Misleading the consumer
Another pitfall in food labeling is misleading the consumer. According to Regulation (EU) No. 1169/2011, food information must not be misleading, ambiguous or confusing. In addition to these legal provisions, deception can also cause loss of consumer confidence. It is therefore essential that labels are always transparent and accurate so that consumers do not have false expectations and can make an informed choice.
Misleading consumers can occur through the use of unclear or misleading claims, images or terms on the label. For example, a product may be called "natural" when it actually contains artificial ingredients. Or a picture may be shown of an ingredient when the product does not contain that ingredient or contains very little.
Specific legislation has been established for nutrition or health claims on food products. These claims must comply with Regulation (EU) No. 1924/2006, the so-called Claims Regulation. This lays down what you have to comply with to be allowed to state a claim such as 'sugar-free', 'high in fiber' or 'vitamin C supports the immune system'.
If you want to make a claim, first check whether your product meets the general conditions for making a claim. Then check whether legislation has been established for the claim in question and whether your claim complies with it. Make sure you can properly substantiate the claim and that the correct wording has been used.