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Voluntary information on your food packaging

As a manufacturer, you naturally want your product to stand out on the shelf. Voluntary information on the packaging offers an excellent opportunity to do so. Think of additional claims such as “organic,” “high in fiber,” or “sustainably produced.” This information helps convince consumers and set your product apart from the competition. But there’s a fine line between enticing and misleading. How do you make sure you don’t cross it?

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Why Use Voluntary Information?

Voluntary information offers producers a valuable tool for conveying the story behind their product in a distinctive and compelling way. By communicating specific characteristics—such as health benefits, unique production methods, or sustainability initiatives—brands can clearly distinguish themselves in a competitive market.

This additional information not only helps make consumers aware and informed but also plays a crucial role in building a strong image in the areas of sustainability and social responsibility. Furthermore, it contributes to the brand’s recognizability and appeal, making consumers feel more connected and increasing the likelihood of loyalty and repeat purchases. The careful use of voluntary information can thus provide a strategic advantage that goes beyond the product’s functional features alone.

The Pitfalls: Enticing Versus Misleading

Of course, you want to present your product as attractively as possible, but be careful not to cross the line. Misleading claims can damage your brand and result in fines. Keep the following points in mind:

  • Be clear and transparent: Avoid vague or ambiguous claims that confuse consumers.
  • Back up your claims: Use only health and nutrition claims that are legally approved, for example, in accordance with European regulations (Regulation (EC) No. 1924/2006).
  • Use recognized certification marks: This builds consumer trust and prevents disputes about the reliability of your claims.
  • Keep it clear and concise: Don’t overload your packaging with too much information; that can actually backfire.
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Rules You Must Follow

Although the use of voluntary information on packaging is not mandatory, there are clear and strict limits that manufacturers must adhere to. Health and nutrition claims are subject to strict laws and regulations, under which only scientifically substantiated health claims approved by competent authorities are permitted. Unsubstantiated, misleading, or exaggerated health claims are prohibited and can lead to penalties and reputational damage.

In addition, origin and sustainability claims may only be used when specific criteria are met. This applies, for example, to Protected Designations of Origin (PDOs) and certified labels such as Fairtrade, which employ clear standards and controls to ensure the authenticity and integrity of such claims. Environmental claims must also be honest, transparent, and verifiable. Unfair or misleading environmental claims can seriously undermine consumer confidence and result in legal consequences. Therefore, it is essential for producers to be fully aware of applicable regulations and to carefully tailor their communications to prevent both legal risks and damage to their reputation.

Checklist: How to Ensure Reliable and Effective Voluntary Information

  • Check the legislation: Are your claims in line with applicable rules (such as EU Regulation 1924/2006)?
  • Be honest and clear: Avoid vague terms that could cause misunderstandings.
  • Back up claims with scientific evidence: Ensure that health and nutrition claims are approved and based on reliable data.
  • Use recognized certification marks: Choose certifications that align with your product and target audience.
  • Avoid excess: Limit the number of claims and logos so the label remains clear and uncluttered.
  • Prevent Misleading Claims: Ensure that the presentation of your information does not lead to false expectations.
  • Document your communication: Keep evidence of the substantiation and approval of claims.
  • Stay informed: Keep an eye on changes in laws and regulations and adjust your labels accordingly.
  • Seek advice: Consult an expert to evaluate claims.
  • Test for clarity: Incorporate consumer feedback to ensure your information comes across clearly. Read more about consumer research here

Voluntary information on your food packaging is a powerful marketing tool. But the key to success is honesty and transparency. This is how you build a strong brand that consumers value and trust—without crossing the line into deception.

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