3 inspections per location per year
Every year, Normec Foodcare's hygiene auditors conduct 3 unannounced inspections at all 81 locations. Ferry: ''We deliberately choose 3 inspections per year. This way we have a measurement of all elements in the year. The summer gives more risks because the temperatures are higher. In winter it is less busy in the store and in between we also want to know whether all locations continue to meet the requirements. Or whether continuity is maintained. In addition, with 3 inspections in the year, we give locations the chance to improve themselves. Should this be necessary of course''.
"An inspection is a tool to lift the location to a higher level."
— Ferry Stevens, Kwaliteitsmanager FEBO
Holding up a mirror
In addition to ensuring hygiene, holding up a mirror is an important reason for using unannounced inspections for FEBO. At the end of each inspection, Normec Foodcare's hygiene auditors have a conversation with the owner / franchisee. In this conversation, the state of hygiene is revealed. But also possible points of improvement are mentioned. An inspection is fortunately not seen by owners / franchisees as a control, we do not want that, but as a moment to see how things stand. An inspection is a tool to lift the location to a higher level'', says Ferry.
Good experiences
The inspections for FEBO have been carried out by Normec Foodcare for years. Previously this was through Kroonenburg, but since the takeover Normec Foodcare carries out the hygiene inspections to everyone's satisfaction. Ferry: ''Normec Foodcare is a professional and very involved party. What I like is that we have made agreements together about how we see the hygiene inspections and how Normec Foodcare sees it. We really do it together''.
Guarantee food safety within your company
Do you want to know whether food safety is assured within your company? Our experienced inspectors know exactly what to look out for. They perform hygiene inspections for every industry and are familiar with the laws and regulations and working according to the applicable Hygiene Code.
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