During this knowledge event, you’ll discover how AI, data, and digital QA tools can practically strengthen quality management. Experts will share the latest developments, concrete real-world examples, and practical tips for quality assurance, compliance, and process optimization.
From AI agents for knowledge management and data analysis to digital solutions for quality processes and compliance: you’ll learn where the opportunities lie, which risks require attention, and how to get started responsibly. The knowledge event will take place on Tuesday, September 22, 2026, in Ghent, and on Tuesday, September 29, 2026, in Utrecht.
Program: AI, Digital QA, and Compliance
Session 1A: AI in Quality Management – Opportunities, Applications, and Considerations
Frederick Dierickx – Chapter Lead Advisory – OQUILA/Spikes
AI is receiving increasing attention within the food industry. But which applications are relevant for quality professionals, and what conditions must be met to use it responsibly? In this session, we’ll discuss the basic principles of AI and demonstrate how organizations can leverage the technology to support quality processes. Using real-world examples, we’ll explore knowledge management, data analysis, and decision-making within QA.
- What is AI, and what are AI agents?
- How can AI agents support QA processes?
- Why reliable, high-quality data is essential.
- Practical applications within quality management.
- Real-world examples from the food industry.
Session 1B: Implementing AI—from exploration to controlled application
Fréderique Henderickx – MD QA Services, Normec Foodcare
Many organizations are exploring the possibilities of AI but wonder how they can get started in a controlled and responsible manner. In this session, we’ll discuss a practical approach to implementing AI within quality organizations. You’ll gain insight into areas of application, governance, risk management, and the conditions for sustainable integration into existing processes.
- A step-by-step approach to AI implementation.
- AI governance: maintaining control over applications and results.
- Key considerations for the responsible use of AI.
- Conditions for the sustainable integration of AI into existing processes.
After these sessions, you’ll know where AI can add value, which risks and prerequisites are important, and how to apply AI responsibly within your organization.
Session 2: Working Smarter with Digital QA Tools
Freija Abé – Business Unit Manager, QA Belgium
The volume of regulations, documentation, and quality data is increasing. Digitization helps organizations keep processes manageable and make information available more efficiently.
During this session, you’ll be introduced to practical digital QA tools that support quality departments in their daily work.
Digital tools support quality departments with document management, record-keeping, reporting, and tracking actions. This creates a clearer overview, improves traceability, and frees up more time to focus on substantive quality issues.
Session 3: Legislation, Technology, and Quality—Key Considerations Looking Ahead to 2027
Grietje Van Weert – Business Partner, Knowledge & Regulatory Center
Legislation, sustainability, digitization, and technological developments continue to influence the quality function. Which changes are relevant to your organization, and which topics deserve attention right now?
In this session, we’ll discuss developments that will impact quality management in the food industry in the coming years. We’ll translate trends and regulations into concrete action points for practical application.
After this session, you’ll have insight into relevant developments and know which topics deserve attention within your quality organization.
Program and Times
12:00–1:00 p.m. || Welcome and lunch
1:00–1:15 p.m. || Welcome and introduction
1:15–2:15 p.m. || Session 1A
2:15–2:45 p.m. || Session 1B
2:45–3:15 p.m. || Break
3:15–4:00 p.m. || Session 2
4:00–4:30 p.m. || Session 3
4:30–5:00 p.m. || Q&A and networking
Dates and Locations
Ghent – Tuesday, September 22, 2026
Normec OWS
Pantserschipstraat 163
9000 Ghent
Belgium
Utrecht – Tuesday, September 29, 2026
Van der Valk Utrecht
Winthontlaan 4-6
3526 KV Utrecht
Netherlands
Who is this QA knowledge event for?
This knowledge event is intended for QA and QC managers, quality staff, compliance professionals, and other specialists working in the food industry on food safety, quality, legislation, and process improvement.
Register for the knowledge event
Want to learn how AI, data, and digital QA tools can strengthen your quality organization? Choose the location that suits you best and register using the registration form. You’ll receive an email confirmation immediately after registering.