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Quality Control in the Food Industry: What Capacity Do You Need?

A shortage of QA or QC capacity requires more than just filling a job opening. The relevant question is: What work needs to be handled, what expertise is required for that, and for how long? Temporary support can be the solution in cases of staff absences, long-term open positions, peak workloads, or specific quality initiatives. Not as a standard replacement for your own team, but as a targeted supplement to the capacity and knowledge already available internally.

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First, assess your staffing needs 

A vacant position is often automatically equated with the need for a new full-time employee. However, the actual need may not correspond exactly to that. Perhaps there is a structural need for two extra days of QA capacity per week. Perhaps the QC team only needs support during peak periods. Or there may be enough people internally, but there is a temporary lack of specialized knowledge for an audit, certification, or improvement initiative. 

A thorough analysis prevents capacity from being organized around a job title rather than around the work itself. Therefore, start by answering four questions: 

  • What tasks need to be performed or taken over? 
  • Is it QA, QC, or a combination of both? 
  • How much capacity does this require per week? 
  • Is the need temporary, project-based, or structural? 

QA, QC, or specialized knowledge?

The nature of the work determines what kind of support is appropriate. Is the need related to quality systems, audits, certification, procedures, or improvement initiatives? In that case, QA support is the obvious choice. Consider, for example, expertise in BRCGS, IFS, or FSSC 22000. 

Is the main challenge in day-to-day operations, such as inspections and other operational quality activities? Then QC support is a better fit. For broader capacity needs, a combination of QA and QC may also be appropriate. 

Learn more about QA outsourcing → 

An external specialist does not need to take over an entire position. Their role can be limited to tasks for which there is insufficient time, capacity, or specific knowledge available internally. 

Learn more about QC outsourcing → 

Two employees wearing protective clothing are reviewing documentation together next to technical equipment in a controlled production or laboratory environment.

Hire permanent staff or add flexible capacity? 

If there is a structural, full-time need, expanding your own team may be the right choice. If the need is temporary, limited in scope, or specialized, flexible support may be a better fit. A combination is also possible: using temporary staff to ensure high-quality work continues while the organization seeks permanent reinforcements. 

Therefore, don’t just compare a salary to an external rate. With a permanent employee, factors such as recruitment, employer costs, onboarding, training, and internal mentoring also play a role. With outsourcing, capacity and expertise are deployed for the agreed-upon scope and duration. 

The strategic consideration is therefore not solely which option appears cheapest on paper. More important is which approach aligns with the volume of work, the desired availability, the required expertise, and the duration of the need. 

Flexible capacity to complement your in-house quality team 

QA and QC outsourcing are intended to complement an organization’s in-house quality organization. Permanent employees are familiar with the products, processes, customers, and internal procedures. External professionals can provide temporary capacity or specialized expertise when the team needs it. 

This allows an organization to bridge a staffing gap, cover for absences, handle peak workloads, or provide targeted support for an audit, certification, or improvement initiative. As soon as the additional need subsides, the deployment can be adjusted accordingly. 

Normec Foodcare works with you to determine the nature and scope of your staffing needs: QA, QC, or a combination; the required number of days; and the desired time frame. This results in a tailored solution that aligns with your quality team and the work at hand. 

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