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Why Reducing Sugar Only Works If It Tastes Good

On June 2, “A Healthier Week” kicks off—an initiative by the Diabetes League that challenges Flemish residents to make healthier choices for a week, with a focus on reducing added sugars. This presents a huge opportunity for food companies: consumers want to eat healthier, but their choices are still guided by taste. Reducing sugar is therefore more than just a change to the recipe. It’s a flavor-related challenge. And you can only overcome it with the help of consumers.

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Why sugar reduction goes beyond just sweetness

Sugar does much more than just add flavor. It also affects the texture, mouthfeel, and even the appearance of a product. If you remove the sugar, the entire sensory profile changes. Alternatives such as sweeteners can help, but they often come with an aftertaste or an unnatural flavor balance. These details are crucial: even subtle differences can significantly lower a product’s appeal. Sensory consumer research is therefore indispensable. Only by testing with real consumers can you discover whether a healthier version is actually well-received.

Sugar-free raspberry lemonade: room for improvement

Recent research by Normec Sensory highlights just how important consumer testing is. In a comparison between a regular raspberry lemonade and a sugar-free version, test subjects provided valuable feedback:

  • The sugar-free version was rated as too light, which influences perception even before the first sip.
  • Despite a comparable overall rating, this version scored lower on the top-box score (the percentage of respondents who gave a 7 or higher).
  • The aftertaste of the zero-sugar variant was a clear area for improvement—possibly due to the use of sweeteners. For many consumers, this is a key factor in the overall experience.

Sensory research is essential at every stage: from developing a product that meets taste expectations to evaluating market acceptance and purchase intent at launch.

Success Story: Ketchup with No Added Sugars

A similar consumer study by Normec Sensory on tomato ketchup proves that sugar reduction can also be successful. In this study, a variant with added sugars was compared to a version without added sugars. The result:

  • Both products received the same rating: a 6.8.
  • For both, 60% of respondents gave a 7 or higher.

An important conclusion: it is therefore possible to reduce sugar content without compromising the taste experience—provided the product is properly formulated and tested.

The Power of Sensory Research

Sensory research not only provides valuable insights for product development but also serves as a powerful foundation for marketing. You not only know that consumers appreciate your product but also why. This allows us to support any claims you make and back them up with data.

Are you ready for a “Week of Health”?

“A Week of Healthier Living” offers the perfect opportunity to highlight your healthier product line. But don’t forget: only through sensory consumer research can you create healthy products that consumers actually want to keep buying. It also helps you make informed choices during the development process and avoid surprises at launch.

Let Taste Determine Your Success

Curious to see how your product scores after sugar reduction? Or where there’s still room for improvement in taste perception? Have your product tested by consumers at Normec Sensory and use the data to discover what makes the difference. That way, you’ll know exactly where to make adjustments—without compromising on taste. With our expertise and practical approach, we’ll help you successfully bring healthy, tasty products to market.

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